Return & Exchange Policy

1. Our Promise

At Solisbloom Atelier, we are dedicated to creating a beautiful and seamless experience for every customer. From the careful craftsmanship of each nail set to the moment it arrives at your door, we strive to ensure every detail feels thoughtful, elegant, and special.

Need assistance? We’re always happy to help. Please reach out to us at solisbloomatelier@gmail.com, and our team will be delighted to assist you.

2. Returns & Exchanges

For hygiene and quality assurance reasons, we are unable to accept exchanges or issue refunds for items where you have simply changed your mind or would like to request a different style, size, or design. For press-on nails, we kindly encourage you to carefully review our size guide and select your preferred size before completing your purchase. For all jewelry and accessories, please review product details carefully to ensure your selection is the right fit for you. We truly appreciate your understanding and support. Your trust means so much to us, and we remain committed to maintaining the highest standards of care, quality, and customer experience.

3. Our Quality Promise

While rare, if you receive an item that is faulty, damaged, or notice an issue with your order, please don’t hesitate to reach out to us. We’re always here to help.

Please contact us at solisbloomatelier@gmail.com within 7 days of receiving your order and include details of the issue along with any supporting photos. Our team will carefully review your request and work with you toward a thoughtful resolution.

We truly value your trust and want every Solisbloom Atelier experience to feel special. Thank you for allowing us the opportunity to make things right.